"I was astonished by the rich tones and the ease of playability. The action was marvelous and I'd truly never been able to play a piano that "softly" before. The piano and I seemed to speak the same language. I love the fact that every Steinway piano is entirely handmade, in every subtle nuance and detail, from the ground up. I've become fascinated by the way each instrument embodies its own "personality" so to speak. Each Steinway sounds unique, plays a particular way, reacts in a specific fashion, and ultimately has a character of its own. Each has a distinct nature and temperament."