At Steinway & Sons, our guiding principle is to build to the highest standard, and to continually raise that standard through innovation. If your Steinway needs restoration, the only way to ensure that it maintains STEINWAY integrity is to have it restored using Steinway Restoration Center™ services.

Steinway & Sons remains the choice of 9 out of 10 concert artists. But just as all pianos are not created equal, all restoration services are not the same. When you restore your Steinway with Steinway Restoration Center services, you are ensuring the continued greatness of your instrument. Only Steinway & Sons has the combination of knowledge, experience, facilities, and materials to ensure that your piano remains a Steinway in every respect. Steinway-level greatness is achieved not only through the skill and talent of our craftspeople, but also through the decades of development we’ve invested in perfecting our processes.

Steinway Restoration Center Services:
The Right Choice

Steinway Restoration Center services are the only authorized Steinway piano rebuilding services in the world. Our restoration center accepts pianos from institutions, piano technicians, and retailers, as well as from private owners.

All work is backed by an all-inclusive 5-year Steinway warranty—the same as a brand-new Steinway. For future investment appraisal or sale, you’ll receive a dated certification record indicating that your piano has been restored by Steinway & Sons.

The location of your piano in need of restoration is not important, as we regularly have pianos shipped to our Iowa restoration center from all over the world. Every piano is returned to its owner in pristine, restored condition.

No single part of the piano is more responsible for the “Steinway Sound” than the soundboard. Our proprietary diaphragmatic soundboard is simply not available to other piano restoration companies or individuals. Steinway & Sons does not sell its soundboards, and other manufacturers cannot replicate them. Thus, if you restore your Steinway using anything other than Steinways Restoration Center services, your piano will no longer have a genuine Steinways soundboard—the lifeblood of the piano. Although Steinways are built to last for generations, over time a Steinway soundboard will lose its “crown” and experience the dryness and cracks that come with age. For this reason, in pianos more than 50 years old, a soundboard replacement is often necessary to retain the famous Steinway sound.

When you restore your STEINWAY using STEINWAY RESTORATION CENTER services, you are guaranteed genuine STEINWAY & SONS replacement parts—not repair of old parts or polishing of old hardware. A complete, new STEINWAY action is used to replace the old—we never simply repair the existing action. And we replace all of the hardware on the piano with genuine STEINWAY parts, whereas someone else might polish the existing hardware to look new, when it might be worn and in need of replacement.

While for many years STEINWAY & SONS offered its proprietary restoration services at the historic STEINWAY factory in New York City, in 2021 STEINWAY & SONS opened a large, dedicated restoration center in Walker, Iowa. This move greatly increased the number of genuine STEINWAY restorations we are able to complete each year, giving more people the opportunity to ensure that their piano remains a high quality genuine STEINWAY worthy of its name.

Additionally, we found that the best way to restore STEINWAY pianos with the highest integrity is to focus all of our resources and machinery in a single location dedicated to the complete and genuine restoration of STEINWAY pianos. All pianos restored with STEINWAY RESTORATION CENTER services in Iowa use genuine STEINWAY parts manufactured in the STEINWAY & SONS factory in Astoria.

WHY STEINWAY RESTORATION CENTER services

• The only authorized Steinway rebuilder in the world.
• Assurance that your piano will have the proprietary Steinway soundboard—the lifeblood of the piano.
• Replacement of parts with genuine Steinway parts, not simply repair.
• Certificate of restoration to support appraisal and investment.
• Backed by a 5-year Steinway warranty covering all Steinway Restoration Center services and work.
• Steinway knowledge, experience, facilities, and materials.

If you are considering the restoration of your STEINWAY, the only option that ensures your instrument will continue to live up to the legacy of the STEINWAY & SONS name adorning it is to choose STEINWAY RESTORATION CENTER services.