Caring for Your Steinway - General Instructions
- Congratulations!
- The Steinway & Sons Warranty
- General Instructions
- Care of the Piano's Interior
- Maintaining the Steinway Sound: Tuning Voicing and Regulating
- Living with Your Steinway Piano
- Storing and Moving Your Steinway Piano
Your Steinway piano is a magnificent instrument. It is also an exquisite example of the cabinetmaker's art, and deserves the care and respect you would accord any fine piece of furniture.
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Steinway & Sons has approved products expressly to ensure the safe, proper treatment of your piano's hardwood case. Adapted from time-proven formulas and performance-tested to meet our standard of excellence, Steinway Furniture Care products are excellent for protecting and preserving the finish on your piano.
In normal circumstances, the exterior of the piano is easy to keep clean. A piece of clean cheesecloth, lightly dampened with Steinway Furniture Care's Cleanse and Condition, is a safe product to use for wiping away dust and finger marks. If you have used wax on your piano, Cleanse and Condition will also safely remove the wax buildup. Otherwise, we recommend wax be removed by a professional furniture care specialist. Using wax on the surface is not recommended.
Always wipe with the grain, as this is the direction in which the piano was originally polished before leaving our factory. Always wipe the surface in a straight line, never with a circular motion, as this will eventually cause the surface to lose its lustre. A piano should always be wiped in the direction in which it was originally polished. This direction will be obvious when you look at the surface carefully.
Should your piano require any further care, we recommend that you contact your local Steinway & Sons dealer for assistance.
Do not use solvents of any kind to clean either the black or white keys. Solvents can ruin the finish of the keys. Use only a clean piece of cheesecloth, lightly dampened, to wipe the keys. Be very careful that dampness does not seep between the keys or down into the keybed. Dampness in the keybed can cause swelling and hamper the free play of the keys.
Do not put pots, vases, pictures, drinks or objects of any kind on top of
the piano. The finish can be damaged by any foreign objects placed upon it
and, in addition, they can have a detrimental effect on the sound of the piano.
Liberal application of common sense in the care of your Steinway piano's finish
is the wise course, remembering that it is both a delicate instrument and
a fine piece of furniture.