When you purchase any Steinway, Boston or Essex piano you will receive 100% of the original purchase price in trade toward a new Steinway or Steinway-Designed piano of greater value any time during your lifetime.* That is the Steinway Promise.

* This is assuming the piano is in good condition, reasonable wear and tear excepted, and no major repair work is required. This certificate is valid only at Steinway Owned Retail locations in the United States. It is also non-transferable and void if altered in any manner whatsoever.