Work in an environment that is always uptempo.

Steinway & Sons is seeking individuals who possess the desire, passion, and experience to join our organization in producing, selling, or supporting the world’s finest pianos. We offer unique opportunities in New York City, New Jersey, Connecticut, Florida, and California to become part of the Steinway & Sons family.

If you are interested in becoming part of Steinway & Sons, please review the available positions listed below.

Open Positions:

Retail Sales Associate & Asian Market Specialist

Position/Title: Retail Sales Associate & Asian Market Specialist

Department: Retail Sales

Date: 6/23/2015

Reports to: John Weis 

Position Summary: 

Steinway & Sons is currently seeking an experienced Sales Associate with a passion for luxury and a love of the arts for its company-owned showroom in New Jersey.

The right candidate has a proven track record in successfully generating sales within luxury retail or project type environments. The candidate must have an outgoing and engaging personality who can engage with clients on many different levels. While the ability to play piano is not a requirement for the job, musical and tonal understanding is highly beneficial as our clients often seek guidance and recommendations during instrument selections. Experience with business development and lead generating activities are preferred to ensure a continued pro-active approach to sales. In addition to focusing on showroom sales, a large part of this job will involve outreach and business development with the Asian community in New Jersey. 

Main Responsibilities: 

  • Achieve personal sales goals and support store in achieving goals
  • Develop and cultivate customer leads and relationships
  • Implement a sales referral outreach program for key influencers (i.e. piano technicians, real estate agents, designers, piano teachers…)
  • Coordinate all piano technical needs after sale follow up (tuning, etc) and in store as needed
  • Use the CRM system to manage and follow up with leads
  • Support all in store and regional promotional events (generating and cultivating sales)
  • Resolve customer issues in a timely manner
  • Build and develop strong relationships with Asian music community

Qualifications:

  • Outstanding sales and sales management skills
  • Associate’s or Bachelor’s degree and experience in business, customer service, sales or the arts
  • Superior communication, planning, and organizational skills
  • Basic knowledge of MS Word, Outlook and Excel
  • Highly motivated, results-oriented self-starter with excellent problem solving skills and the ability to work independently and drive new business
  • Piano or music experience /background preferred
  • Min. 2 year experience within luxury / professional sales in a commission based environment
  • Must be able to speak Korean and/or Mandarin
  • Note: This position requires local travel, and candidate must have access to a car. Candidates must be able to lift 20-50 lbs. and be able to stand and/or walk for extended periods of time.
Business Development / Asian Market Specialist

Title: Business Development / Asian Market Specialist

Effective Date: 6/30/2014

Reports to: Dan Miceli

Location: New York/Steinway Hall

Position Summary:

Steinway & Sons is currently seeking an experienced Business Development Specialist for the NY Asian Market, with a passion for luxury and a love of the arts.

The right candidate has a proven track record in a proactive approach to sales, with past experience in business development, lead generating activities and generating sales prospects. The candidate must have an outgoing and engaging personality who can engage and build relationships with clients on many different levels. While the ability to play piano is not a requirement for the job, musical and tonal understanding is highly beneficial as our clients often seek guidance and recommendations during instrument selections. In addition to focusing on showroom sales, a large part of this job will involve outreach and business development with the Asian community in New York.

Main Responsibilities:

  • Develop and implement a sales strategy designed to engage with the Asian music community
  • Develop and cultivate customer leads and relationships 
  • Attend and develop off-site promotional and prospecting events in high traffic areas such as mall placements, local shopping centers, home shows, trade shows, designer conventions, etc
  • Implement a sales referral outreach program for key influencers (i.e. piano technicians, real estate agents, designers, piano teachers…)
  • Prepare and submit paperwork in accordance with current Company policies
  • Prepare weekly call reports that detail the sales activity for the week. At the Company’s request, submit reports pertaining to sales forecasts, specific sales plans, and market analysis  

POSITION QUALIFICATIONS:

  • Outstanding business development and sales management skills
  • Associate’s or Bachelor’s degree and experience in business, customer service, sales or the arts
  • Superior communication, planning, and organizational skills
  • Basic knowledge of MS Word, Outlook and Excel
  • Highly motivated, results-oriented self-starter with excellent problem solving skills and the ability to work independently and drive new business
  • Piano or music experience /background preferred
  • Min. 2 year experience within luxury / professional sales in a commission based environment
  • Must be able to speak Korean and/or Mandarin
  • Note: This position requires some local travel, and candidate must have access to a car. Candidates must be able to lift 20-50 lbs. and be able to stand and/or walk for extended periods of time. 
Accounting Manager

Position Summary:

Steinway & Sons, the internationally renowned manufacturer of the world’s finest pianos, is currently seeking a Manager of Accounting for its Americas’ division headquartered in Queens, New York. Reporting directly to the Vice President- Controller, this Manager will lead a team of accounting professionals in the compilation and preparation of monthly financial statements prepared in accordance with GAAP along with accompanying analysis and commentary to be used by senior operating management. The ideal candidate will possess a strong technical accounting background as well as a proven track record of managing and developing subordinates. Excellent verbal and written communication skills, the ability to work collaboratively with both peers and senior management and the drive to continuously improve performance are also attributes required to succeed in this position. 


Duties and Responsibilities:

  • Coordinate the month-end financial closing process including the preparation and posting of journal entries, month end accruals, and general ledger account reconciliations, including intercompany and bank reconciliations.
  • Prepare quarterly and annual financial reporting and tax packages for submission to Corporate headquarters.
  • Support financial planning and analysis by providing input related to the Americas division for strategic planning, budgeting, and forecasting purposes.
  • Act as primary liaison to the auditors including providing audit documentation and preparation of flux analyses.
  • Supervise and mentor accounting staff.
  • Prepare monthly financial statements and associate analytical commentary.
  • Insure transactions are recorded in compliance with GAAP, documenting where appropriate the analysis of the proper accounting treatment for complex transactions.
  • Prepare and review year end supporting Tax schedules.
  • Maintain the Company’s compliance with established internal controls.
  • Work closely with the VP-Controller and other senior management to provide key financial performance indicators.
  • Prepare banking reports as needed.
  • Review sales tax returns and insure timely filings.
  • Approve wire transfers and payments.

Education and Experience:

  • Bachelor’s degree with a major in accounting or finance
  • 8 + years of relevant accounting experience
  • Knowledge of Generally Accepted Accounting Principles and financial accounting concepts
  • Big 4 experience and CPA preferred, but not required
  • Strong computer skills -excel, word and accounting software packages (Navision a plus)
  • Prior experience in software implementation
  • Manufacturing experience a plus
Showroom Sales Associate

Locations: Chicago

Steinway & Sons is currently seeking an experienced Sales Associate with a passion for luxury and a love of the arts for its company-owned showroom in Chicago.

The right candidate has a proven track record in successfully generating sales within luxury retail or project type environments. The candidate must have an outgoing and engaging personality who can engage with clients on many different levels. While the ability to play piano is not a requirement for the job, musical and tonal understanding is highly beneficial as our clients often seek guidance and recommendations during instrument selections. Experience with business development and lead generating activities are preferred to ensure a continued pro-active approach to sales.

Responsibilities include, but are not limited to:

  • Achieve personal sales goals and support store in achieving goals
  • Develop and cultivate customer leads and relationships
  • Implement a sales referral outreach program for key influencers (i.e. piano technicians, real estate agents, designers, piano teachers...)
  • Coordinate all piano technical needs after sale follow up (tuning, etc) and in store as needed
  • Use the CRM system to manage and follow up with leads
  • Support all in store and regional promotional events (generating and cultivating sales)
  • Facilitate and provide best-in-class after-sales service to our customers

Qualifications:

  • Outstanding sales skills
  • Associate’s or Bachelor’s degree and experience in customer service or sales
  • Superior communication, planning, and organizational skills
  • Basic knowledge of MS Word, Outlook and Excel
  • Highly motivated, results-oriented self-starter with excellent problem solving skills and the ability to work independently and drive new business
  • Min. 2 year experience within luxury / professional sales in a commission based environment
  • Note: This position requires local travel, and candidate must have access to a car. Candidates must be able to lift 20-50 lbs. and be able to stand and/or walk for extended periods of time.
Showroom Sales Manager

Locations: Chicago

Steinway & Sons is currently seeking an experienced Sales Manager with a passion for luxury and a love of the arts for its company-owned showrooms in Chicago.

The primary focus of the Sales Manager is to build and ensure the continued success of the showroom through a pro-active approach to staff development and coaching, local marketing and networking as well as managing personal and store sales.

The right candidate has a proven track record in successfully generating sales through small to medium size sales teams, and has demonstrated excellent skills in administration, operations and management within luxury retail or project type sales. The candidate must have an outgoing and engaging personality and be a natural leader, who can engage with clients on many different levels. While the ability to play piano is not a requirement for the job, musical and tonal understanding is highly beneficial as our clients often seek guidance and recommendations during instrument selections. Experience with business development and lead generating activities are preferred to ensure a continued pro-active approach to sales.

Responsibilities include, but are not limited to:

  • Achieve personal and store sales goals
  • Set sales goals for store associates and manage performance against goals
  • Analyze store performance and implement programs to enhance performance
  • Engage in and oversee business development
    -Develop and cultivate customer leads and relationships
    -Oversee and manage leads for showroom
  • Manage the day to day prospect follow up with Reps
  • Develop a sales referral outreach program for key influencers (i.e. piano technicians, real estate agents, designers, piano teachers…)
  • Coordinate all piano technical needs in store and after sale follow up. (tuning, etc)
  • Oversee and train staff on CRM
  • Communicate, implement and manage all in store promotional events (generating and cultivating sales)
  • Maintain and enhance performance of Sales Rep(s) through ongoing coaching and performance feedback
  • Resolve customer issues in a timely manner

Qualifications:

  • Outstanding sales and sales management skills
  • Associate’s or Bachelor’s degree and experience in customer service or sales
  • Superior communication, planning, and organizational skills
  • Basic knowledge of MS Word, Outlook and Excel
  • Highly motivated, results-oriented self-starter with excellent problem solving skills and the ability to work independently and drive new business
  • Min. 2 year experience within luxury / professional sales in a commission based environment
  • Note: This position requires local travel, and candidate must have access to a car. Candidates must be able to lift 20-50 lbs. and be able to stand and/or walk for extended periods of time.

About Steinway & Sons:

Steinway & Sons was founded in 1853 by German immigrant Henry Engelhard Steinway in a Manhattan loft on Varick Street. Over the next thirty years, Henry and his sons, C. F. Theodore, Charles, Henry Jr., William, and Albert, developed the modern piano. They built their pianos one at a time, applying skills that were handed down from master to apprentice, generation after generation.

Today, we still build our pianos that way. Each Steinway grand piano, for example, takes nearly a year to create. Nothing is hurried. Even the carefully selected woods employed in the rims, tops, soundboards, and actions cure for months in our yard, kilns and conditioning rooms.

Steinway is dedicated to the ideal of making the finest pianos in the world. The result is instruments renowned for their unsurpassed quality. Pianos with such superior sound and responsive touch that they enchant the most demanding pianists. We are preferred overwhelmingly by people who share the joy of playing and owning the finest musical instrument — a joy which can be yours when you bring a Steinway into your life.

Steinway & Sons is an Equal Opportunity Employer.

To apply for any of the listed positions or inquire about employment at Steinway, send an email to careers@steinway.com