Along with roles in our corporate or manufacturing teams, we offer unique long-term opportunities with high-earning potential within our sales organization. With dealer and retail locations across the country, we seek candidates with strong sales and customer service experience. Our company-owned showrooms are located in New York City, New Jersey, Connecticut, Florida, Illinois, Washington, and California.

Benefits Overview

The role of each Steinway & Sons staff member within the organization is important, and our team’s well-being is crucial to our success. We offer a competitive pay and benefits program:

• medical and dental insurance
• 401(k) retirement plan with employer contributions
• flexible spending accounts
• 24-hour employee assistance program
• paid vacations and holidays
• tuition reimbursement
• employee piano purchase program

If you are interested in one of the open positions below or would like to know more about becoming part of Steinway & Sons, please send your resume and cover letter to careers@steinway.com.

Open Positions

Retail Sales

Steinway & Sons offers unique opportunities within our retail sales team for those who possess the desire, passion, and experience to join our organization selling the world’s finest pianos in our showrooms in New York City, New Jersey, Connecticut, Florida, Illinois, California and Washington. 

The right candidate has a passion for luxury and a love of music and arts.  A proven track record in a competitive sales environment combined with past experience in business development and lead generating activities is key.  In addition, the candidate must have an outgoing and engaging personality in order to build relationships with clients on many different levels.  The ability to play piano is highly preferred as our clients often seek guidance and recommendations during instrument selections. 

These positions offer excellent earnings potential and full and comprehensive benefits.  If you are interested in learning more about becoming part of Steinway & Sons, please send your resume and cover letter to: careers@steinway.com

Senior Software Developer

Steinway & Sons is currently seeking an experienced senior software developer as part of its innovative Music, Technology & Media team, for our office located in Astoria, NY. 

The primary focus for this role involves working as a senior developer, to develop and manage the Steinway global websites and Content Management Systems (CMS).  A main responsibility will be to translate design direction into a responsive implementation using HTML, CSS, and Javascript.   This is a hands on role that works closely with marketing, design and other internal groups to understand requirements for communication to internal and external development teams.  This role is based in Astoria, NY. Candidates must have Java and/or Ruby experience. 

Qualifications, education and experience:

• Associates or bachelor’s degree in Information Systems/Computer Science or equivalent program of study.  Master's degree preferred.
• Minimum 8 years’ experience in enterprise website development using Java and/or Ruby
• Experience with database modeling in both relational (MySQL) and hierarchical (MongoDB) environments
• Experience with contemporary CMS tools (Magnolia CMS a plus), including server support, API interfaces and data handling
• Experience in web software/hardware architecture design considering performance, high-availability, scalability, and fault tolerance
• Knowledge of SEO and analytics packages such as Google Analytics.
• Knowledge of Amazon Web Services (Elastic Beanstalk, EC2, CloudFront, S3, etc.)
• Experience working with an external development team

Retail Sales Representative, Westport, CT. 

Steinway & Sons is currently seeking an experienced Retail Sales Representative, with a passion for luxury and a love of the arts, for our Westport, CT based showroom.

The right candidate has a proven track record in a proactive approach to sales, with past experience in business development, lead generating activities and generating sales prospects.  The candidate must have an outgoing and engaging personality who can engage and build relationships with clients on many different levels.  While the ability to play piano is not a requirement for the job, it is highly preferred; musical and tonal understanding is highly beneficial as our clients often seek guidance and recommendations during instrument selections.  In addition to focusing on showroom sales, a large part of this job will involve outreach and business development.

Main Responsibilities:

• Achieve personal sales goals and support store in achieving goals
• Develop sales strategy and forecasts for customer/client base
• Develop and cultivate customer leads and relationships
• Implement a sales referral outreach program for key influencers (i.e. piano technicians, real estate agents, designers, piano teachers…)
• Coordinate all piano technical needs after sale follow up (tuning, etc.) and in store as needed
• Use the CRM system to manage and follow up with leads
• Support all in store and regional promotional events (generating and cultivating sales)
• Resolve customer issues in a timely manner

Qualifications, education and experience:

• Associate’s or Bachelor’s degree and experience in customer service or sales
• Outstanding business development and sales management skills
• Superior communication, planning, and organizational skills
• Basic knowledge of MS Word, Outlook and Excel
• Highly motivated, results-oriented self-starter with excellent problem solving skills and the ability to work independently and drive new business
• Piano or music experience /background preferred
• Min. 2 year experience within luxury / professional sales  in a commission based environment
• Note:  Candidates must be able to lift 20-50 lbs. and be able to stand and/or walk for extended periods of time

Manager, Education Services

Steinway & Sons is seeking an experienced Manager, Education Services, with a passion for luxury and a love of the arts.

This role is responsible for implementing programs and activities focusing on the educational and educational market through both Retail and Wholesale/direct channels.  The cornerstones in this program will be the implementation of a VIP Steinway Experience to help build relationships with and identify opportunities to provide value for the teacher network and other key influencers. Secondly, the role will be responsible for continuing to grow and ensure the success of the Steinway Teacher & Educational Partner program (STEP), a program which offers specific benefits to partners signed up through our retail locations.  

Main Responsibilities:

• Execute a VIP  experiential program,  centered around the Factory and targeted toward creating stronger relationships with teachers and other educational partners
• Create program materials, including resources for internal staff training and defining KPI’s to measure program effectiveness.
• Facilitate and manage the VIP experiential program
• Support the further development, implementation and communication of the STEP program, with focus on driving direct results such as;
  • # of new partners enrolled
  • # of new prospect referrals and registrations
  • # of active partners
  • sales generated from STEP program
• Develop and manage an overall educational partner communications calendar   
• Facilitate the cultivation of relationships with top key educational influencers including music administrators, teachers and other key influencers in partnership with local market sales managers or dealer managers
• Facilitate/coordinate/communicate educational initiatives between teachers and other key influencers and sales organization
• Create a cross functional relationship with sales and marketing to support retail teams and dealer network; utilize cross functional resources to support educational initiatives
• Assist in planning & hosting other educational / institutional events & activities.

Qualifications, education and experience:

• Bachelor’s degree in Music,  Music Education or related field
• 7+  years of industry experience
• Highly proficient in Microsoft Word and Powerpoint
• Ability to multi-task, organize work flow and prioritize efficiently
• Strong interpersonal and written and verbal communication skills
• Strong initiative and drive for results
• Strong presentation and facilitation skills
• Experience getting things done through others
• Piano experience strongly preferred

Accounting Director

Steinway & Sons is seeking an experienced Accounting Director for our office located in Astoria, NY. The Accounting Director is a self-directed leader who is responsible for supporting the Corporate Controller, overseeing the management of corporate-level financial close and consolidation with focus on technical accounting guidance and compliance, supporting tax compliance, disclosure and planning activities, management of divisional accounting and reporting, assisting with corporate-level system and process improvements, financial reporting and analysis and special projects.

Main Responsibilities:

• Ensure compliance with Company accounting policies and GAAP.  Serve as technical accounting resource to management and divisional accounting departments.
• Design and implement accounting processes.
• Guide divisional finance teams in accounting and reporting.
• Stays abreast of regulatory and accounting pronouncements that will affect the company's financial statements and position.
• Assisting with the consolidated year-end tax provision preparation and documentation, including required footnote disclosures in audited financial statements.
• Supervise multi-level global consolidations.
• Provide guidance for monthly, quarterly and annual filings.
• Prepare financial statements with footnotes.
• Assist with the implementation and documentation of internal financial controls.
• Coordinate asset impairment testing with valuation specialists.
• Coordinate external audits.
• Calculate global incentive profit-sharing and other compensation-related calculations.
• Pension plan accounting and administration.
• Support corporate Tax and FP&A teams.
• Prepare management reports and analyses at corporate consolidated and divisional levels.
• Perform special projects and respond to ad-hoc requests.

Qualifications, education and experience:

• CPA.
• 7+ years in public accounting with strong technical accounting skills
• Strong knowledge of accounting, finance, financial reporting and analysis, and GAAP.
• Experience with both domestic and international tax regulations
• Advanced Excel skills.  Significant experience with a mainstream middle-market or large company ERP. 
• Exceptional learning, analytical and problem solving, communication (verbal and written), interpersonal, supervisory and customer service skills.
• Enthusiasm for continuously improving department and company operations.
• Strong intellectual ability.
• Ability to write accounting position memos.
• Ability to plan, multi-task, collaborate, work under pressure, and meet tight deadlines.
• Open minded team player able to effectively delegate, develops talent and be supportive of others, regardless of position or location.
• Manufacturing accounting experience a plus.
• International accounting experience a plus.

Manufacturing Maintenance Manager

Steinway & Sons is seeking an experienced Foreman for our manufacturing facility located in Astoria, NY.  This role is responsible for but not limited to maintaining production and quality by ensuring operation of machinery and mechanical equipment as well as supervising staff.

Main Responsibilities:

• Coordinates and oversees the industrial repair of production equipment and maintenance work assignments performed by internal company maintenance technicians or contractors
• Assesses equipment, materials and labor required to complete a wide range of machine repairs and maintenance tasks to insure that jobs are complete to high standards
• Proactively seeks out waste of resources and initiates actions to improve methods and reduce costs
• Assists in the selection of new hires as well as on going coaching, development, and disciplining of current union maintenance staff.  Involved in day-to-day supervising and work assignment to insure work force productivity
• Ensures that maintenance employees gain and maintain a thorough understanding of safety regulations and provide guidance on departmental and company policies and procedures
• Has good working knowledge of standard OSHA regulations and practices (e.g. Lock Out/Tag Out, Haz Comm)
• Maintains a variety of manual and electronic files related to facilities inspections and compliance reporting in order to comply with regulatory requirements
• Insures that the Maintenance Department tools, parts & equipment, and vehicles are well maintained and are able to meet intended objectives
• Maintains production and facilities on-hand spare parts inventory
• Obtains and reviews price quotes for the procurement of parts, services, and labor for various maintenance and facilities projects
• Has broad experience and familiarity with building HVAC, electrical, plumbing, mechanical, hydraulic/pneumatic and fire safety systems
• Ensure routine preventive maintenance on equipment is done

Qualifications, education and experience:

• At least 5 year’s supervisory experience in an industrial/manufacturing setting
• Able to analyze, plan and solve problems
• Able to read prints and drawings and have solid math and mechanical aptitude
• Able to work with minimal supervision and execute sound independent judgment
• Able to communicate effectively with diverse groups

About Steinway & Sons

Steinway & Sons was founded in 1853 by German immigrant Henry Engelhard Steinway in a Manhattan loft on Varick Street. Over the next thirty years, Henry and his sons, C. F. Theodore, Charles, Henry Jr., William, and Albert, developed the modern piano. They built their pianos one at a time, applying skills that were handed down from master to apprentice, generation after generation.

Today, we still build our pianos that way. Each Steinway grand piano, for example, takes nearly a year to create. Nothing is hurried. Even the carefully selected woods employed in the rims, tops, soundboards, and actions cure for months in our yard, kilns and conditioning rooms.

Steinway is dedicated to the ideal of making the finest pianos in the world. The result is instruments renowned for their unsurpassed quality. Pianos with such superior sound and responsive touch that they enchant the most demanding pianists. We are preferred overwhelmingly by people who share the joy of playing and owning the finest musical instrument — a joy which can be yours when you bring a Steinway into your life.

Steinway & Sons is an Equal Opportunity Employer.