STEINWAY & SONS
of today's Steinway
2024 PIANO Technicians
Guild Convention
• Technical classes • Free tool giveaway
• Grand-prize drawing for tuition-free training
2024 PIANO Technicians Guild Convention
July 17th - 19th
Visit Steinway & Sons’ booth at the 2024 Piano Technicians Guild Convention in Reno, Nevada. Discover the innovations of today’s Steinway, attend classes led by Steinway & Sons Spirio Technical Manager, Georgia Maldonado, and Technical Quality Manager, Ben Gac. Enter to win a tuition-free trip to the prestigious C.F. Theodore Steinway Technical Academy in New York City. Plus free tool givaways!
Please stop by our booth in the Exhibition Hall.
technician Classes
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Into the Spirio-verse | Georgia Maldonado
Georgia Maldonado has been with Steinway and Sons since 2013. She is a second generation Steinway employee that got started as a piano technician apprentice in retail service at Steinway Hall. During her time in retail she had the opportunity to prepare hundreds of Spirio pianos! Georgia’s responsibilities allow her to connect with the technician community and deliver training on Spirio technology and developments and field service. Her focus is supporting Spirio manufucturing, global technical support and developing Spirio technical resources in the world.
Georgia will be teaching the class Into the Spirio-verse at the PTG Convention in Reno. This class is designed to give piano technicians an overview of Spirio technology. It’s also an opportunity to experience what comprises servicing a Spirio, and learn more about what resources Steinway offers technicians that pursue Spirio field service.
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Servicing the Modern Steinway | Ben Gac
Ben Gac has been with Steinway & Sons since 2014. His responsibilities include forging new paths in quality in piano manufacturing in the New York factory as well as overseeing the administration of Steinway’s Apprenticeship Program. Before joining Steinway in New York Ben worked at the Steinway dealerships in Chicago, tuned for a number of private clientele and concert venues in the area, and taught at the Chicago School for Piano Technology.
Ben will be teaching the class Servicing the Modern Steinway at the PTG Convention in Reno. This class will outline many of the quality improvements that Steinway has made within the last decade—of which many technicians servicing these new Steinways may not be fully aware. Today’s Steinway piano is at a whole new level; technicians who are only familiar with Steinways from the last recent decades should come to find out what sets new Steinways apart!
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Chad Frye
Chad Frye began his career with Steinway & Sons as a piano technician in 2004. In addition to technical work, Chad has overseen the parts department, the retail service operations at Steinway Hall, and more recently, managed inventory control. He is currently the technical service administrator where he assists technicians servicing Steinway, Boston, Essex, and Spirio pianos. Chad is a graduate of Western Iowa Tech’s piano technology program and hold a bachelor’s degree in operations management from Baruch College.
Chad will be available throughout the convention at the Steinway & Sons exhibit booth and attendees are encouraged to stop by to learn about the newest innovations with current-production Steinway pianos. Those interested in expanding their offering to include Spirio service can also explore training opportunities at the factory in New York City.
